This Policy applies to Exactal Technologies Pty Ltd ("Exactal") ABN 84 104 543 197.
This Policy outlines the obligations which Exactal has in managing the personal information we hold about our clients, potential clients, contractors and others. Exactal abides by the National Privacy Principles ('NPPs') contained in the Privacy Act 1988 (Cth) ('Privacy Act') of Australia. Exactal also seeks to adhere to local privacy principles in the countries where it operates.
In summary, 'personal information' is information or an opinion relating to an individual which can be used to identify that individual.
Why does Exactal collect personal information?
Personal information is collected in order to conduct our business, to provide and market our products and services, and to meet our legal obligations.
About whom does Exactal collect personal information?
The type of information we may collect and hold includes (but is not limited to) personal information about:
- clients, business associates, and potential clients and their employees
- suppliers and their employees
- prospective employees, employees and contractors; and
- other people who come into contact with us
What kinds of personal information do we collect?
In general, the type of personal information Exactal collects and holds includes (but is not limited to): names, addresses, contact details, occupations and other information which assist us in conducting our business, providing and marketing our products and services and meeting our legal obligations.
In most cases, if the personal information we request is not provided, we may not be able to supply the relevant product or service.
How is personal information collected by Exactal?
Exactal collects personal information by a number of means, including:
- Personal Information you provide: by way of online or paper forms filled out by people, face-to-face meetings, interviews, business cards, telephone conversations and from third parties.
- Personal Information provided by other people: In some circumstances Exactal may be provided with personal information about an individual from a third party, for example a report provided by a medical professional or a reference from another person.
How do we use and disclose your personal information?
Exactal may use and disclose your personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose, and in other circumstances authorized by the Privacy Act.
In general, we use and disclose your personal information for the following purposes:
- to communicate with you;
- to purchase from you;
- to conduct our business;
- to provide and market our products and services;
- to comply with our legal obligations; and
- to help us manage and enhance our products and services.
To whom might we disclose your personal information?
We may disclose your personal information to:
- our distributors and agents;
- other companies or individuals who assist us in providing products and services or who perform functions on our behalf (for example, specialist consultants);
- regulatory authorities; and
- anyone else to whom you authorise us to disclose it.
We also collect personal information from these organisations and individuals, and deal with that information in accordance with this Policy.
Sending information overseas:
We will not send your personal information to recipients outside of your country of residence without:
- obtaining your consent (in some cases this consent will be implied); or
- otherwise complying with the NPPs.
We take reasonable steps to ensure that the recipients of your information respect the confidentiality of this information by abiding by the NPPs or equivalent privacy laws.
We may collect personal information that is 'sensitive information'. Sensitive information includes: information relating to a trade union or other professional or trade association membership, and health information about an individual.
While Exactal does not foresee a need to use or disclose Sensitive Information, it may be collected during Exactal's business activities. Sensitive information will only be used and disclosed for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or where certain other limited circumstances apply (eg, where required by law).
Management of personal information
The NPPs require us to take reasonable steps to protect the security of personal information. Exactal personnel are required to respect the confidentiality of personal information and the privacy of individuals.
Exactal takes reasonable steps to protect any personal information held by Exactal from misuse and loss, unauthorised access, modification or disclosure. This is managed by use of physical security and restricted access to electronic records.
Where Exactal no longer requires your personal information for a permitted purpose under the NPPs, we will take reasonable steps to destroy it.
Keeping personal information accurate and up-to-date
Exactal endeavors to ensure that the personal information it holds is accurate, complete and up-to-date. Exactal encourages you to contact Exactal's Privacy Officer in order to update any personal information we hold about you. The contact details are set out below.
You have the ability to gain access to your personal information
Subject to the exceptions set out in the Privacy Act, you may gain access to the personal information held by Exactal about you by contacting Exactal's Privacy Officer.
We will require you to verify your identity and to specify what information you require. A fee may be charged for providing access. We will advise you of the likely cost in advance.
Updates to this Policy
If you have any questions about privacy-related issues please contact the Exactal Privacy Officer by email at info.AU@exactal.com.